Shopping Cart

Privacy policy

1. General Information

This Privacy Policy describes what information is collected and used by the auto parts online store (hereinafter referred to as the “spares24.eu”), as well as how it is protected and processed. We aim to ensure the security and confidentiality of your personal data.

2. Collected Information

The Store collects the following information:

Personal Information: To process orders and arrange delivery, we may collect your name, email address, phone number, and shipping address.

Payment Data: When making a payment for an order, the Store may collect information about your credit card, debit card, or other payment details. However, please note that payment data is processed by third-party payment providers, and the Store does not store complete payment information.

Order Information: We collect information about your orders, including selected items, costs, order date, and delivery status.

Website Usage Information: The Store may collect information about your interactions with the website, such as viewed pages, actions on the site, and preferences.

3. Use of Information

We use the collected information for the following purposes:

Processing and fulfilling orders, including communicating with you regarding orders and delivery.

Improving customer service quality and personalizing your shopping experience.

Enhancing website functionality and user-friendliness.

Analyzing purchasing trends and customer behavior to improve offerings and marketing strategies.

4. Information Protection

The Store takes all necessary measures to protect your information from unauthorized access, alteration, disclosure, or destruction. We use technical, administrative, and physical security measures to safeguard your data.

5. Disclosure to Third Parties

We do not sell, exchange, or transfer your personal information to third parties except as described in this Privacy Policy.

6. Consent

By using the Store’s website, you consent to this Privacy Policy.

7. Payment Service Providers

Our platform offers the flexibility to choose from various payment service providers and commonly used payment methods, including prepayment, PayPal, and invoicing, to settle transactions. For this purpose, payment-related data such as billing addresses, IBAN, BIC, and preferred payment methods may be transmitted to these service providers. This also encompasses data generated directly in connection with payment processing. External payment service providers may use this data for identification purposes, including given and family names, addresses, gender, email addresses, IP addresses, telephone numbers, and PayPal IDs. Additionally, device information like IP address, device type, and operating system may be collected, as well as data necessary for invoice preparation, such as the quantity and item numbers of purchased articles, invoice amount, and applicable tax percentage. These service providers may analyze previous payment history and likelihood values for future behavior.

In the context of reviewing payments, we receive pertinent information from payment service providers to ensure the authorization of purchased goods. As part of legal obligations, we also obtain fundamental data and financial information from payment service providers for identity verification.

For insights into the legal bases governing data processing independently carried out by the respective payment service providers, please refer to their individual data privacy notices.

PayPal (Europe) S.a r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg (“PayPal”).

Privacy Policy PayPal

Apple Pay, Apple Inc., One Apple Park Way, Cupertino, CA, USA, 95014 (“Apple Pay”).

Privacy Policy Apple Pay

Google Pay, Google Payment Ireland Limited, 70 Sir John Rogerson’s Quay, Dublin 2, Ireland (“Google Pay”).

Google Pay, Google Payment Ireland Limited, 70 Sir John Rogerson’s Quay, Dublin 2, Ireland (“Google Pay”).

Privacy Policy Google Pay

Stripe – Payments infrastructure for the internet

Privacy Policy Stripe

Revolut Konstitucijos ave. 21B, Vilnius, LT – 08130, Republik Litauen

Privacy Policy Revolut

8. Use of cookies technologies

We employ cookies and similar technologies on this website, which are provided either by us or by third parties.

Cookies: These are small text files that your browser can store on your device. They are not utilized to execute programs or introduce viruses to your computer. Some cookies remain on your computer for a specific duration, enabling us to recognize your device when you revisit our website (persistent cookies). Cookies do not allow our partners to gather, process, or employ personal data on our website.

Similar Technologies: Alongside cookies, we utilize comparable technologies such as web storage (local/session storage), fingerprinting, tags, and pixels.

Browser Settings: While most browsers automatically accept cookies and similar technologies, you can adjust your browser settings to reject them or to store them only after granting prior consent. You can also individually allow or block specific temporary and saved cookies within your security settings. However, please note that disabling cookies might limit access to certain functions of our website, lead to incorrect page displays, and potentially disrupt the smooth functioning of some of our services.

Data Isolation: The information stored in our cookies is not linked to your personal data (name, address, etc.). We will not connect data stored in our cookies with your personal data (name, address, etc.) without your explicit consent.

For further information or queries regarding our use of cookies and similar technologies, please contact us using the provided contact details.

9. Google Tag Manager

Our website utilizes Google Tag Manager, a service provided to users within the European Economic Area and Switzerland by Google Ireland Limited, located at Gordon House, Barrow Street, Dublin 4, Ireland. For all other users, this service is provided by Google LLC, with its headquarters at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (collectively referred to as “Google”).

Google Tag Manager is employed to manage tracking tools and other services known as website tags. A tag represents an element integrated into our website’s source code, designed to capture specific usage data. This tool ensures the seamless transmission of essential usage data to our partners.

Importantly, Google Tag Manager operates without the utilization of cookies.

The legal basis for implementing Google Tag Manager is established by Article of the General Data Protection Regulation (GDPR), grounded in our legitimate interest to facilitate the uncomplicated integration and management of various tags on our website.

10. Cloudflare

We utilize the services of Cloudflare Inc., situated at 701 Townsend St., San Francisco, CA 94107, USA, as part of a content delivery network (CDN) on our website. Within a content delivery network, our website’s content is stored on the servers of the service provider. When you access our website, the server of the service provider delivers this content to your browser.

Cloudflare processes log data, including but not limited to your IP address, system configuration information, DNS log data, and device details. The primary objective of employing Cloudflare is to enhance the security of our website by safeguarding it against attacks such as Distributed Denial of Service (DDoS) and bot attacks. Moreover, Cloudflare assists us in user identification. However, no user IDs or personal data are retained through this process. An additional benefit of using Cloudflare is the potential reduction in our website’s loading time, allowing us to provide content to you promptly.

It’s important to note that Cloudflare’s presence enables us to offer a secure and efficient browsing experience while maintaining the confidentiality of your personal information. Privacy Policy Cloudflare

11. Google Analytics

Our website integrates Google Analytics, a web analysis service provided by Google LLC, situated at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Ireland Limited, located at Gordon House, Barrow Street, Dublin 4, Ireland, acts as the designated contact point for any data protection concerns as per Google’s specifications.

Google Analytics leverages cookies and analogous technologies to scrutinize and optimize our website based on your user interactions. Google processes the gathered information to evaluate your website engagement, assemble activity reports for the website proprietor, and supply additional services pertaining to website utility and internet exploration. These services encompass the formulation of remarketing target groups and lists, along with the delivery of advertisements within Google display and search campaigns (remarketing). Furthermore, Google undertakes the identification and categorization of website visitors by factors such as age, gender, and preferences (conversion tracking) to tailor advertisements toward the pertinent audience. The data generated within this framework might be transmitted to and conserved on a US-based server by Google for analytical purposes.

For implementing Google Analytics, we have instituted the ensuing data protection settings:

[Kindly provide particulars regarding the specific data protection settings you have activated for Google Analytics.]

These settings ensure that Google Analytics operates in alignment with data protection stipulations, concurrently facilitating the collection of insights into website engagement tendencies.

Please be advised that Google Analytics aids us in optimizing our website’s functionality and user experience, all the while maintaining the security of your personal data.

The European Commission provides a platform for online dispute resolution (ODR), which you can find at the following link: https://ec.europa.eu/consumers/odr/

7. Changes

We reserve the right to change this Privacy Policy. Any changes will be published on the Store’s website.

If you have any questions or inquiries regarding our Privacy Policy, please contact us using the provided contact details.

Last Updated: [05.07.2023]